BOOKING INFORMATION
Below is some useful information.
We look forward to hearing from you.
Do we provide a door to door service?
Yes we do. Our quote includes collection and delivery to final destination.
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Do you offer Private and Shared loads?
Private transport allows you to determine the exact date and time of both collection and delivery.
Shared transport offers the most competitive rates of travel where horses are grouped together and delivered on a regionalised load.
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Where do we transport to?
- National daily transport
- UK 3 times weekly
- France/Europe Twice weekly
- USA weekly
Photo credit to Tattersalls Ireland
Can we arrange Export, Import, Customs and European/USA health papers?
Yes we can arrange all of the above.
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Is my horse insured while in transit?
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All horses are handled at owner's risk and it is assumed that horses are fully insured by their owners. Transit insurance can be arranged upon request at owners expense.
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What do I need to travel my horses?
Passport, headcollar and travel rug if required. If travelling outside of the UK, relevant Health Travel Documents are required.
*Transport is to be paid prior to or on departure
INSURANCE
Horses travel at their owners risk.
It is up to the owner to insure their horses for the transport, we do not take responsibility for this.
EQUIPMENT
Tack and equipment may travel with the horse by prior arrangement. While we take the utmost care, we cannot accept any responsibility for any lost or damaged equipment.
Requirements for Transport to Europe and USA
To ensure a seamless and hassle-free horse transportation experience, we kindly request the following information and documents from our valued clients when booking a horse to travel to Europe or America:
Horse's Passport:
Please provide clear pictures of the first two pages of the horse's passport, as well as the markings page. These images can be conveniently sent to our designated email address. Ensuring the accurate documentation of your horse's passport allows us to comply with international regulations and streamline the customs clearance process.
Contact Details:
We kindly ask for a contact name and phone number to facilitate effective communication throughout the transportation process. Additionally, please provide us with the full address for both the delivery and collection locations. Ensuring accurate and complete address details enables us to plan the logistics efficiently and ensure smooth transitions.
Billing Information:To ensure a seamless billing process, please provide us with your full billing details. This includes the name and contact information of the entity or individual we should address the invoice to. Additionally, kindly provide an email address associated with the billing contact for efficient communication and invoicing procedures.
Additional Information:
While we strive to gather all necessary information, we understand that each horse and situation may have unique requirements. If there are any specific details or special considerations related to your horse's transportation, please share them with us. This may include information regarding medical conditions, dietary preferences, or any other relevant factors that could impact the transport process. The more information we have, the better we can cater to your horse's needs.
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By providing the above details and documents, you allow us to deliver a tailored and reliable horse transportation service. We value your partnership and are committed to ensuring the highest level of care and attention for your equine companion.
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If you have any questions or require further assistance, please do not hesitate to reach out to our team. We are here to address any concerns and make the horse transport process as smooth and stress-free as possible.
